FAQ

Ordering

Do I need an account to order?

No. You can check out as a guest, or create an account to track orders and save your details.

How old do I need to be?

You must be 18 or older to visit the site and place an order. We ask you to confirm your age at checkout.

Which payment methods do you accept?

Available payment methods are shown at checkout.

Products & lab testing

Are your products legal?

We only sell products that comply with EU regulations, and only ship each product to countries where it can be legally sold. If a product isn’t available in your country, checkout will tell you before you pay.

Where can I find lab results?

Every product page has a “Lab results” section with the certificate of analysis (COA) from an independent laboratory. You can also browse all reports on the lab reports page.

What does a certificate of analysis show?

A COA lists the cannabinoid profile measured by the laboratory, such as CBD, CBG, CBN and THC content, for the tested sample.

Shipping & delivery

Which countries do you ship to?

We ship to most EU countries. The full list of destinations is shown at checkout.

Is the packaging discreet?

Yes. Orders ship in plain, smell-proof packaging with no reference to the contents.

How much does shipping cost?

Standard delivery across the EU costs €15.00 including VAT and takes 3 to 6 business days. The options for your country are shown at checkout. See shipping for details.